しかし、再発。
表示なくても印刷できるようなブラインドタッチのスキルも向上したのですが、やはり不便です。
(液晶表示だけの問題みたいで、印刷機能には問題ないのです)
もともと、国内の代理店を通じて購入したのですが、そこにいくら調子が悪いのでサポートにれんらくして、といっても通じなかったので
直接メールをすることにしました。
Dear Officer,
I bought JGAurora A3S 2019/03 from local agency.
Machine code was B/A3S-K-180xxxxxx
Manufacture date FQC
QA stamp said passed on 2018.3.31
Recently, the LCD display trouble occurred frequently.
1. when switch on, the LCD show only white large box and did not work any more.
2. Sometime the display is disturbed upside down or flop horizontal, then corrupted image.
Printing function is maintained but cannot manipulate anymore.
and
3. extruder fan is very noisy.
4. both front rubber feet removed so easily.
Could you tell us the way to solve these problems?
すぐに返事がきました。まずは、firmwareを再度書き込んでみよ、とのことです。
Hi,
Thank you for email .
For the fan noise and feet, i will help you change it .
For the screen, you may have s test .
Firstly, you may flash the firmware .
Then you open the y -box and check the screen cable whether is loose .
You may plug it again.
If they make no sense , i will help you change the new screen.
Thanks
さっそく書き換えましたが、症状は変わりませんでした。液晶交換を申し出ます。
Thank you for supporting.
The LCD connector was not loosen.
I re-install firmware which you send me, but trouble does not fix.
1. when switch on, the LCD show only white large box and did not work any more.
2. Sometime the display is disturbed upside down or flop horizontal, then corrupted image.
both trouble occurred after firmware renewal.
Could you send the new screen? (and, silent fan and foot)
Hi,
Thank you for email .
Did you check the screen cable ?
which fan is broken ?
If yes, i will help you change the new screen and fan .
Please reply to your message at one time below like,
1,what shopping platform , and when did you buy it ?
2,your order number?
3, your product type , and machine number (at the hip of the printer)?
4, your name and your contact number (logistics companies need it)?
5,your address in detail ? (with this format thanks)
street:
city:
state/province:
country:
Zid code:
Thanks
てなことで、早速内容をおくり、液晶基盤がくるのを待ち受けます。